I learned recently I have been blessed with good hair stylists for the majority of my 44 years on this earth.  Some may say that is completely debatable upon perusing through pictures of me at various points in my life.  However, I can’t recall having an experience at the salon where I have to hold back tears as the person is cutting my hair…until my last hair cut.  I’ve heard nightmare salon stories over the years, but I just think to myself, “hair grows.”

Here’s the deal…I have LOTS of hair.  When I say I have thick hair…it is THICK.  It is also coarse in nature, not thin.  This is not a complaint. This is merely a fact and is partly the reason why I like having a short hair cut.  The times in my life when I’ve had long hair…oh my goodness does it take a LONG time to shampoo, condition and DRY.  Not only that, if I want to pull it out of my face, say by using a pony tail, I will have a headache by the end of the day, due to the weight of the hair pulling on my scalp.  In addition, I would usually end up with a little sore on my scalp.  My hair grows super fast, again not complaining.  Since I have a pixie haircut now, I usually have to go to the salon every 4 weeks to have my hair cut and colored.  I’ve earned every one of my grey hairs, but I’m not ready to be entirely grey haired.  I’ll save the “I don’t like growing old” post for another time.

Now that you have a better understanding of how my hair is, let’s proceed to the story at hand.

When I moved to Oklahoma (remote small town) I went to 2 hair stylists in which I came to the conclusion I might need to travel (two hours) to Tulsa for a hair stylist.  It wasn’t uncommon, as many other women there also traveled the distance to have good salon experiences.  After making the two hour drive every 4 weeks, for about 6 months, I was ready to find someone local to do my hair.  Fortunately, I found someone!  I asked a friend of mine to share who cut her hair.  She referred me to the lady I ended up going to for about 5 years.  She was the one of the owners of the salon and extremely talented.  Oh how I miss her!  I did travel to Oklahoma to get my hair done after we moved back to Texas in July for a couple of months. The following is the before and after of when my stylist from Oklahoma cut my hair from a bob to a longer pixie cut.

I finally decided I would take the leap and find someone here in North Texas.  I figured, I’m in the big city now, it shouldn’t be so difficult to find someone to cut my hair.  Well, I figured wrong.

The following is a sample of photos I showed the hair stylist of how I liked my hair cut:

My first salon experience back in Texas was an ok experience, but I didn’t like how she cut my hair.  The stylist came highly recommended by several people.  She was super sweet and I enjoyed our conversation.  At the beginning of our appointment I showed her pictures of my hair the way I liked it.  My hair was longer because I had gone 2 months without having it cut.  I also noticed the next day after her coloring it…there was grey still showing.  She was super nice and recolored it for me at no charge.  I just didn’t feel like it was a good fit.  The photo to the left was the one I texted to my husband after the appointment…way too short for my taste.  The black and white photo to the right shows how long it was before she cut it.

I promise I’m getting to the real story. I felt the need to share a bit of background first.  Okay, so we ended up spending some money at the Aveda store on products for my oldest daughter’s naturally curly hair.  When we checked out, the Aveda sales representative {because of our sale} gave us certificates for 2 free haircuts to a local Aveda salon.  Now let me tell you something…I used to go to an Aveda salon in my home town (Arlington, TX) when I was in high school.  I had an excellent hair stylist who cut my short hair back then.  I was so excited to think I could find someone at an Aveda salon again!

RED FLAGS:

1. When I called to schedule me & my daughter’s appointments they were able to book us for the very next day.
2. The hair stylist called me the morning of our appointment to say they were out of electricity. (Not the salon’s fault. Workers for another business in their complex cut the wires.)
3. The hair stylist did not look professional. She was wearing worn out jeans, a t-shirt and boots. Nor did she wear makeup or do her hair. Her hair was pulled up into a ponytail.
4. She looked extremely young.
5. She asks me, “Do you know what color your stylist used on your hair?”
6. She asks me, “So how much length do you want taken off here and here and here?”  (after I show her pictures of how I like my hair)
7. She didn’t set a timer after she put the color on my hair.
8. It took her an hour to cut my hair.  We were in the salon for a total of FOUR hours! It usually only takes about an hour and a half to color and cut my hair.
9. “What kind of styling product do you use in your hair?” she asks.
10. It was free.

Red flag number one: I should have realized right off the bat, it’s not a good sign if you can get an appointment for the next day.  Usually, good hair stylists can not get you in right away because they are booked weeks in advance.  My daughter and I were in desperate mode so we thought we were lucky she could squeeze us in.  Can’t blame us for trying to be optimistic.

Red flag number two: The fact the electricity was out should have been another sign…warning!  It’s not their fault at all, but walking into a salon which is dark with extension cords running through out, hooked up to a generator does not make for the best salon experience.  Fortunately, the electricity was restored while she was applying my color.

Red flag number three: If someone is going to do my hair, which has to do with my outward appearance, I kind of would like to see they care about their own appearance.  She looked as though she just got out of bed, pulled up her hair in a messy pony tail, threw on the first thing she could find, and went to work.

Red flag number four: Looking young is not bad at all.  However, it told me she may not have very much experience with doing hair.  I found out she had been a hair stylist for 5 years…but for some reason I don’t know if that was the truth.

Red flag number five: If I am paying someone to color my hair (which I did actually pay for the coloring service,) I would expect them to know how to match my hair color.  It was lucky I did know what color my previous stylist had been using.

Red flag number six: Again, if I am paying someone to cut my hair (lucky enough I did not have to pay for this particular haircut,) then I expect them to know how much length they should take off.  She also asked me what kind of scissors they used…seriously?!  I have no idea!  If I knew how to cut my hair, I would do it myself.

Red flag number seven: While the stylist was coloring my hair, she cut my Daughter’s hair.  Fortunately, my Daughter liked her hair cut (she has long hair.)  However, she spent about an hour cutting her hair and I was beginning to wonder if I would have any hair after leaving the color on for so long.  I asked her about it and she said, “I’m watching it.”  Hmmmm…that doesn’t make me feel any better.

Red flag number eight: I know because of my thick hair, my unique cowlick at the base of my neck, and the pixie short style, it is a little difficult to cut my hair.  This is why I want someone with experience cutting short hair or cutting hair in general.  I’m not sure she has cut very many short hair cuts, but normally someone can cut my hair in about 30 minutes.  It was complete and utter agony watching this girl cut my hair for an hour.  I can’t tell you how many times I just wanted to yell, “STOP CUTTING!” and get up and run out the door.  I didn’t.  I didn’t want to hurt the poor girl.  She was doing the best she could, but inwardly I was crying and holding back the tears.  Four hours was way TOO LONG for the service we had done that day.

Red flag number nine: I expect my hair stylists to know what products they should use on my hair.  I’ve never had a stylist ask me what to use on my hair before, ever.

Last but not least, with red flag number ten, which technically should be number one, I should have known, if it’s free, she must need business…which means she is not very good.  Bless her heart, I feel bad for her.  And I can only write that now because it’s been 3 weeks since she cut my hair.  I was livid after my haircut.  I know everyone has to start somewhere.  Thing is, maybe this occupation is not best suited for her?  I’m grateful I did not have to pay for the haircut which made me go home and cry like a baby.

My Facebook status on November 25, 2014

I would like to mention one other aspect I did not like about this salon in particular…the music.  Music is a very powerful medium.  I’ve been known to walk out of stores that are playing the music too loud.  I also don’t feel you should play only one genre of music in a store except for in the case of a spa.  It is completely acceptable and encouraged to play soft relaxing music in the background at a spa.  This particular salon (and no I will not be sharing names) played the same Christmas CD 3 times before I asked her if they could play something else.  Normally, it might not bug me, but this was the day before Thanksgiving and I don’t really like to listen to Christmas music before Thanksgiving.  They replaced the Christmas CD which included 4 songs.  Ok, I don’t care what kind of genre of music it is, even if it’s my favorite 4 songs in the whole wide world, I don’t want to hear them repeated over three hours.  The four songs on this CD were Gospel Worship songs, with one being a live concert version.  Here’s the deal…I’m a Christian.  I really like Christian Contemporary music.  Worship music is different.  I didn’t mind listening to the songs the first time I heard them, because I am a Christian.  However, I am not accustomed to listening to the Worship genre of music, as my church does not play those songs in our worship service.  Putting that aside, what about the clients in the salon who are not Christian?  Wouldn’t that be kind of a problem with them?  When I go to a salon, I feel like not only am I paying for the expertise of the stylist, but I’m also paying for the atmosphere in the salon.  When I go, I want it to be a pleasant and relaxing experience.  I want to feel confident my hair stylist knows what she’s doing and I will leave feeling good about how I look.

I recommend salons and stores play a variety of music (with the exception of heavy metal where they are screaming the lyrics, one of the major reasons I don’t shop at Hot Topic.)  This way everyone will hear a song they might like and enjoy listening to the music.  Volume of the music is important as well.  This particular salon had their music volume up so high we had to raise our voice to speak.  Background music should set the mood and be in the background, not in the fore front.  Being the ADD person I am, if I’m shopping at a store where the music is so loud, I can’t think or focus on finding what I’m shopping for, I want to leave and I do.  The store lost a customer.  I also leave stores playing the same genre of music (especially the ones I don’t listen to as much or care for.)

This experience was sort of traumatic for me…enough for me to write about it.  It has me feeling somewhat hopeless about my hair, which tends to have me feeling a little self conscious.  I want to explain something about me.  I’m the type of person who does her hair & makeup in the morning and then doesn’t look at it in the mirror throughout the day.  I’m not a vain person.  This horrible haircut has me looking at myself in the mirror throughout the day to check and make sure the shorter patches are not sticking up.  I was hoping after it grew out some those pieces would lay down more…nope.

Here are the pieces after 3 weeks of growth without styling product on them to flatten them down. (don’t look at my roots!)

Sometimes even the styling product doesn’t keep them from sticking out.  I guess I’m going to have to say goodbye to my pixie haircut because I can’t keep reliving this horror story over and over.  That makes me sad.  I like my pixie haircut.  Just last night I dreamt I had several wigs I wore.

I didn’t realize this post was going to be so long.  I’ll stop ranting now.  I hope this finds everyone enjoying the Christmas season and doing well.

#firstworldprobs,